As many people are aware are currently Google’s new product Google Glass is preparing to change the way people interface with technology… forever. There are plenty of folks more knowledgeable in the specific s than I so I will leave the specifics to them.
Given that this is about as broad a subject as you can find I’ll provide a setting so we can focus. Picture this: You are an average small business owner/manager and several of your employees have begun to wear their Google Glass in the workplace. What might your initial reaction be? Here are some likely scenarios with some links justifying them as a possible reaction:
- BAN THEM…
- Ignore the implications completely as you do probably do with most technology.
- Embrace them.
I’m sure there is more but this should get us started right? First off let’s discuss some reasons why Google Glass is something that should be concerning. ? I am not going to rehash all the possible concerns as 35 of them (some of them thin I know) are both displayed well outlined for us here.
While Glass will likely usher in an inevitable new period of “transparency” where privacy will melt away slowly to the point of eventual non-existence what should we as a business owner (remember our scenario) be concerned about in the meantime? As a data security professional I have some underlying concerns centering specifically around data migration. It seems relatively safe to assume that audio, video and pictures will be easy migrated to the web. Essentially every person wearing Glass is going to be capable of creating audio, video and picture records on the fly and possibly in a perpetual manor. This theoretically puts ALL data at risk or being copied and migrated. Maybe its our super-duper secret recipe maybe it’s a client list or a patent idea… maybe it is client information we are required to protect. Whatever the flavor of the data the question remains is how are we going to protect it? Let’s revisit reactions A,B and C for a moment.
- Ban… We have decided to ban them. We can minimize risk at the expense of potential productivity gains.
- Ignore… We can ignore Glass it makes the employees happy and nothing bad will happen to us anyway.
- Embrace… We can utilize this technology to improve the company productivity, collaboration and morale even though implementing new technology brings new risks.
I think we will see a fair share of all of these simply because these were all fairly common reactions to iPods with a seemingly overwhelming amount of ban talk at first. Some of this ban discussion was slightly sensational, some rational and others seem a bit out there.
I expect that the integration of Glass to the workplace will be remarkably similar and most likely gradual but certainly inevitable.
Will we utilize technology to “jam” employee Glass? Maybe… I’m not sure the ROI will be there.
Will we have employees swap out “theirs” for “ours” when they get to work… possibly…
Will we be accountable for our data and keeping track of who has access and transfers it? Yep. We should be doing it anyway right. (Shameless plug)
So… here we are… What are you thinking?